Privacy policy
Last updated June 2026
This policy explains what information Shivook collects when you use shivook.com, why we collect it, and the choices you have. We keep it short and plain because that is how we run everything else.
What we collect
- Booking details. When you book a call, our scheduling provider (GoHighLevel / LeadConnector) collects the contact and qualification details you submit, such as your name, email, store, and the answers to the booking questions, so we can prepare for and hold the call.
- Usage and device data. We use the Meta (Facebook) Pixel to understand how visitors find and move through the site and to measure our advertising. This involves cookies and similar technologies that record pages viewed and basic device information.
- Anything you send us. If you email us, we keep that correspondence so we can respond and follow up.
How we use it
To schedule and hold calls, to respond to enquiries, to operate and improve the site, and to measure and run our advertising. We do not sell your personal information.
Who we share it with
Service providers who help us run the business, including our scheduling provider (GoHighLevel / LeadConnector) and Meta (Facebook) for advertising and analytics. They process information on our behalf or, in Meta's case, as described in their own policies. We may also disclose information where required by law.
Cookies
The site uses cookies and similar technologies, primarily for the Meta Pixel described above. You can control cookies through your browser settings; blocking them may affect how some parts of the site work.
Your choices
You can ask us what information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Email us and we will handle it.
Contact
Questions about this policy or your information: [email protected].